Discuss the key elements of Total Quality Management within the context of the emerging business environment
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چکیده
4 / 7 / 2 0 0 8 " There are many interpretations and definitions of TQM. Put simply, TQM is the mutual cooperation of everyone in an organisation and associated business processes to produce value-for-money products and services to meet and hopefully exceed the needs and expectations of customers. " Barrie G. Dale, 2004 Discuss the key elements of Total Quality Management within the context of the emerging business environment
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